Sorry, don't know where to put this but this is important!

I've had a forum account since the beginning of time. I recently tried to log into it and failed. I contacted your support and they tried to send me links which never showed up in my inbox or spam folder.

That was with a gmail email. I then tried to make a new account using a hotmail email and I was able to receive automated messages and confirmation links with that. Please look into this because I'm very annoyed. I had that account forever and was able to log into it last year and years before!