Hi, Canario!

We ran into a variant of this issue during development, but that one was fixed months ago. The issue you discovered had not been previously encountered in our testing, and I think you've uncovered a scenario that wasn't resolved when the original fix was implemented.

It looks like there were two issues that contributed to your situation:

• The New Generation button should not even be available after it has been used to move to the next generation. For some reason, the game didn't handle the situation with Trishina properly.
• The game should never leave any family members from the previous generation in the house after the New Generation button is used. Trishina's status as a widow with no living heirs apparently threw a monkey wrench into the transition to the next generation.

At any rate, the dev team has fixed the issue, and we are testing the fix now. It should be included in the next update to VF3. I don't think the fix will "undo" the errors in your family's lineage, though. If you'd like to start your family completely over (without losing your money, furniture, upgrades, etc.), you can contact our support team to get help with that.

To do that, open VF3 on your iPad, tap Menu, then Settings, then tap the green Contact Support button (above the Done button at the lower right). That will open an email with the information that the support team needs to reset your game data, so make sure you leave the pre-filled information intact. At the bottom of the email, tell them what happened to your game and they will help you out.