I do not know, but judging from the emails and the phone calls I would say that before us, there was a couple with a little girl. The Little Girl is a ghost so it may have died, which would have caused the couple to move away, and then we enter. Though, I have barely started playing two days ago (android) so I do not know.

I just saw the "lawn" spoiler ( this one ) by LadyCFII from 2018 and the user interfact is really different... I hope that's the desktop interface, because it looks so cool. Also the little people look exactly the same as in VF2 and I personally think those are cuter (even though there is less diversity in face shapes). Maybe they have different styles for browser and mobile?