Hi Zitrus!

We'd be more than happy to check what puzzle step you're on and advise you!

If you're playing one of the free-to-play versions of the game, please write us through your game by clicking on the 'gear' icon and then 'Help', or email us directly at support@ldw.zendesk.com, along with your User ID (which you'll find in the Options menu by clicking on the 'gear' icon).