We're unable to provide support for the Big Fish version (or any paid version) of the game, but we do recommend you contact us at Customer Support to discuss your Steam game. All of the free-to-play versions are supported by us and we'd be more than happy to help you troubleshoot and resolve any issues you may have.

If you can't access the Options menu in the game to use the help feature there, email us directly at support@ldw.zendesk.com!