Hello, ChaosBalance. We're sorry that you've encountered problems with your purchase of VV3, and we really appreciate your support of indie game developers! Since your issue involves sensitive personal information, please submit a support ticket on our Help Desk. The help desk is set up to handle problems with everything from purchasing and installation to technical support for game problems and provides a secure method for handling issues with game purchases and downloads.

Please make sure that you provide the details of your purchase, so that our Help Desk can correct the problem for you more quickly.