Hi Juniper!

When you closed the game, did you completely close the game, or just exit out of it? Assuming you're on Android, try the following and let me know if it works:

To completely close apps on your Android device, follow the steps below.

-Open the Settings app.

-Scroll until you see “Apps" or "Applications” and tap it.

-Tap on the Running tab.

-Scroll (if necessary) to find each app you want to close and tap it.

-Tap "Stop" or "Force stop".