First, you might be interested to know that Arthur very recently made a post here on the forums. Also, there's a Facebook widget to the left, unless you've used something to block it. In case you can't see it, two of our Facebook pages are Virtual Villagers and Virtual Families.

We can certainly look up your purchases, but since we will need to ask for and provide some some personal information, if you don't mind, I'd like you to go ahead and fill out a Support Request. Be sure to mention who you are on the forums in the message text box, along with as much information as you can remember, so we can find those for you.

LDW codes are not temporary, so you will not have a problem there.