I'm very sorry, I simply didn't see FadedLily's post about this situation. You'll have to forgive me I am human!

I (try) to read every post on the forums, but we don't tend to answer posts right away about gameplay, as we like to let other players help each other. However, if it is about a technical issue, or something substantial like this, we reply as soon as possible.

Perhaps you simply like to post about substantial items and our replies coincide!