Kathleen, the problem you're experiencing is a bug in the Mac demo version of VV5 only. The full version works properly. If you haven't downloaded the full version yet, please look in your purchase confirmation email for the link. If you have downloaded it, please see this answer in our Support FAQ for help running the full version.

Parazombie, the procedures in this answer in our Support FAQ should help you resolve that issue. Let us know if it doesn't resolve the problem.