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#243904 - 03/15/23 05:26 PM Which service handles sales in the game?
Corylea Offline

Registered: 12/02/07
Posts: 164
Loc: Boston area, USA
I prefer to buy games, rather than "paying" by seeing ads. I'm trying to pay $0.99 to upgrade my sim, and when I ask to do that, I'm taken to a screen where I'm told to enter my password. But it doesn't tell me the password to WHAT! I'm playing on Android -- which service am I meant to be entering my password for?
Middle-aged professional woman still plays computer games. Film at 11.

#243905 - 03/15/23 05:52 PM Re: Which service handles sales in the game? [Re: Corylea]
Keegan Administrator Offline
Community Manager

Registered: 06/07/18
Posts: 262
Hi Corylea!

Thanks for your message!

It sounds like your Google Play account is setup to require your password for any purchases, both for authentication purposes and to prevent any unauthorized purchases using your account and/or Android device(s).

Please note that Google Play processes all payments and verifies your payment method and payment details.

For further information on this process, please visit the below link on Google Play's support site:

We hope you continue to have fun with your Virtual Families!


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