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#242440 - 01/07/19 04:49 PM
Re: Can't make fire - can anyone help?
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Newbie
Registered: 01/05/19
Posts: 7
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Imposible hacer fuego,estoy atascada,nadie me ayuda,me falta yesca pero nunca mas me volvieron a salir las cascaras de coco para hacer fuego,estoy jugando en android por si esto puede ayudar en algo,necesito ayudaaaa
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#242444 - 01/08/19 01:32 PM
Re: Can't make fire - can anyone help?
[Re: Bronikroman]
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Community Manager
Registered: 06/07/18
Posts: 264
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Por favor, traduzca lo siguiente con Google Translate:
Coconut husk needs to be gathered from a coconut tree and taken to the fire pit. If you're unable to currently do this, can you please confirm the exact puzzle and step you're working on? If fire isn't required at this time, a villager won't start one.
We also suggest contacting us through your game by tapping/clicking the 'gear' icon and then 'Help' - we'll be more than happy to check the state of your coconut tree!
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#242762 - 03/13/19 11:16 PM
Re: Can't make fire - can anyone help?
[Re: Keegan]
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Newbie
Registered: 01/05/19
Posts: 7
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Me he puesto en contacto muchisimas veces con soporte explicando mi problema,nunca me aparece la cascara de coco,por tanto es imposible hacer fuego,e incluso he dejado el arbol de coco sin cocos y aun así,no me sale para coger cascara,creo que es un fallo en mi juego pero nadie me lo resuelve,
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#242763 - 03/13/19 11:17 PM
Re: Can't make fire - can anyone help?
[Re: Bronikroman]
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Newbie
Registered: 01/05/19
Posts: 7
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sólo me salió 1 vez...al empezar el juego pero al apagarse nunca mas hubo yesca,en soporte no me ayudan,no puedo encender antorchas del kraken,no puedo hornear la tarta,no puedo hacer ladrillos,no puedo hacer ceniza,ni cristales.... nada,estoy bloqueada
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#242764 - 03/13/19 11:19 PM
Re: Can't make fire - can anyone help?
[Re: Bronikroman]
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Newbie
Registered: 01/05/19
Posts: 7
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Cuando escribo a soporte me contestan que no pueden decirme nada y me envian a este foro,pero tampoco consigo ninguna solución
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#242766 - 03/14/19 07:43 PM
Re: Can't make fire - can anyone help?
[Re: Bronikroman]
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Community Manager
Registered: 06/07/18
Posts: 264
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Por favor, traduzca lo siguiente con Google Translate:
Thank you for your follow-up message on this subject.
We've reviewed this in support again and cannot see any issues with your ability to collect coconut husk and start a fire, but please write us through the support option in the game once again and we'll by happy to reset your husk resource for you.
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