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#242449 - 01/09/19 09:44 PM Entire Game Gone:(
sadboy3000 Offline

Registered: 01/30/16
Posts: 17
Loc: adidas sweatshop
Hi everyone, I am here in grief. Today, I opened my computer to continue playing virtual families 2, and a message appeared that said 'your family has been lost, you need to adopt someone new'. At this point I was in despair but I adopted someone. I checked to see if the original family was even on the family tree, but they weren't. All their money and furnishings were gone. I restarted my computer and the brand new person disappeared, and I received the same message. I repeated this, receiving the same result, every time. I have sufficient space on my laptop. It is a 2008 Dell because I'm broke broke. Please fix this, I am in crisis.

Edited by MaleficentsReign (01/09/19 09:47 PM)
Edit Reason: im dumb and cant use pronouns correctly
sad times in the sad boy lounge

#242452 - 01/10/19 06:08 PM Re: Entire Game Gone:( [Re: sadboy3000]
Keegan Administrator Online
Community Manager

Registered: 06/07/18
Posts: 207
Hi there! We're sorry to hear that you've lost your game. As we'll need to ask you additional questions to help troubleshoot your game, please contact us at Customer Support by emailing - make sure to include your operating system and version, as well as the version of the game you're running (found in the Settings menu) and where you bought it.


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