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For Real...What's Going on With VF3?
by LadyCFII
06/15/20 03:13 PM
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#233062 - 04/18/13 08:39 PM Re: Please read if you have trouble with VF2! [Re: Princess_Atta]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17466
Loc: Colorado
We are still investigating why some people are still unable to get past the security conflict. It might help if I knew which version of Windows you are using, so that I can try to do some testing on that specific version.
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Barbara
Unicorn
Last Day of Work

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#233063 - 04/18/13 08:43 PM Re: Please read if you have trouble with VF2! [Re: LadyCFII]
Princess_Atta Offline
Expert

Registered: 10/10/06
Posts: 158
I'm running Windows 7 (Home Premium) 64-bit. If there's any other information I could give to help, just let me know.

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#233066 - 04/18/13 09:12 PM Re: Please read if you have trouble with VF2! [Re: Princess_Atta]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17466
Loc: Colorado
Thank you. I'll let you know if I need anything else. I'm also looking at this issue for another customer who is using Windows Vista Service Pack 2.
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Barbara
Unicorn
Last Day of Work

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#233068 - 04/18/13 10:13 PM Re: Please read if you have trouble with VF2! [Re: LadyCFII]
terik51 Offline
Newbie

Registered: 01/17/07
Posts: 16
Loc: las vegas
my game wont play at all. well it loads up to the oh look a big broken house. then no more. i have unjnstalled 3x now n still wont play. it seems no one can help. please someone help. my name is teresa..teri..
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#233069 - 04/18/13 10:27 PM Re: Please read if you have trouble with VF2! [Re: terik51]
Princess_Atta Offline
Expert

Registered: 10/10/06
Posts: 158
Teresa, someone else reported this issue in another thread here: http://www.ldwforums.com/ubbthreads/ubbthreads.php?ubb=showflat&Number=232977#Post232977.

Basically, their Display settings were making it so they couldn't see the "Start" button. Might be the same for you?

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#233071 - 04/18/13 10:35 PM Re: Please read if you have trouble with VF2! [Re: Princess_Atta]
terik51 Offline
Newbie

Registered: 01/17/07
Posts: 16
Loc: las vegas
how do or to what do i change them. lol i bet thats it
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#233073 - 04/18/13 10:45 PM Re: Please read if you have trouble with VF2! [Re: terik51]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Teri, I have replied to your support ticket several times, however, this post should help you.
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Heather
Customer Support Director
Last Day of Work
LDW Help Center
Submit a Support Request

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#233075 - 04/18/13 10:46 PM Re: Please read if you have trouble with VF2! [Re: terik51]
kjc51 Offline
Trainee

Registered: 09/28/07
Posts: 34
Ok, Heather, I attempted to download again and here is exactly what I am getting. "Virtualfamilies2setup.eve is not commonly downloads and could harm your computer. delete/action/view downloads.
If I select "run anyway" from "Action", here is what I get;

Key required: The security key for this program currently stored on your system does not appear to be valid for this version of the program. Select "Yes" to enter a new key or "no" to revert to the default setting, (if any).

I am running Vista and am just trying to use the trail of this game. Help!!!!
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Finished; Escape from Paradise, Westward, vv1,vv2,vv3. Hungery for more.

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#233253 - 04/22/13 02:27 PM Re: Please read if you have trouble with VF2! [Re: Princess_Atta]
CJJodoin Offline
Newbie

Registered: 04/10/13
Posts: 3
Loc: Maryland, US
For those using the number keys for movement, is anyone having issues with certain keys taking you in unexpected directions?

Found a similar post with reply under the technical issues forum. Thanks!


Edited by CJJodoin (04/22/13 04:03 PM)

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#233254 - 04/22/13 03:29 PM Re: Please read if you have trouble with VF2! [Re: CJJodoin]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Kjc, we are investigating this issue and are hoping to having a new trial version of the game that will not give you that error very very soon. Please note that we do have a work around if you purchase the game from us.
_________________________
Heather
Customer Support Director
Last Day of Work
LDW Help Center
Submit a Support Request

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