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#226631 - 01/04/11 05:30 AM Re: Bug Reporting [Re: mommyswenn]
witchirsh Offline
Newbie

Registered: 01/04/11
Posts: 1
mommyswenn - My mausoleum is the same way...? Hopefully it stops at 1000% wink

My bug: I'm on a Mac, and I have been trying to buy a tech - every time I click the buy button on any of them, the entire game crashes.

ETA: I should probably add I'm on the trial version?


Edited by witchirsh (01/04/11 05:30 AM)
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#226633 - 01/04/11 05:38 AM Re: Bug Reporting [Re: mommyswenn]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
Arthur designed it to go up to 1000% as the heathens bury it.

We're looking into the Mac crash.
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Barbara
Unicorn
Last Day of Work

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#226637 - 01/04/11 06:10 AM Re: Bug Reporting [Re: skipper45mn]
Ptuny Offline
Adviser

Registered: 09/05/06
Posts: 97
Loc: Alberta, Canada
I am on a Mac as well, I paid for the game, and have not had any indication that I should enter my Validation code....How/where/when do I do this?
As well, My Mac is crashing whenever I try to buy Tech points as well. Will I not be able to buy tech points? No point to the game without being able to level up on techs.
~~Kathleen

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#226639 - 01/04/11 06:48 AM Re: Bug Reporting [Re: Sunsinger]
Parazombie Offline
Expert

Registered: 10/11/07
Posts: 104
Loc: Oakland, California
Originally Posted By: Sunsinger
I am running Windows 7 with a resolution of 1366x768, 64 bit OS. I downloaded and installed VV5 (trial version), in frantic anticipation. I hit play on the reminder screen and the music started. Then the screen went black and it minimized on me. I thought I had hit a button so I clicked the icon on the bar at the bottom. It popped back up to full screen size then minimized again. I did it a couple more times then gave up. I uninstalled and reinstalled... same thing. I'm guessing this must be a bug ::shrug::


I'm having the EXACT same problem, except I'm running Windows Vista, 32 bit OS. I tried closing out Firefox and such as suggested, but it didn't help. Are there any other suggestions for this one?
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#226660 - 01/04/11 05:04 PM Re: Bug Reporting [Re: Parazombie]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
Kathleen, the problem you're experiencing is a bug in the Mac demo version of VV5 only. The full version works properly. If you haven't downloaded the full version yet, please look in your purchase confirmation email for the link. If you have downloaded it, please see this answer in our Support FAQ for help running the full version.

Parazombie, the procedures in this answer in our Support FAQ should help you resolve that issue. Let us know if it doesn't resolve the problem.
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Barbara
Unicorn
Last Day of Work

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#226689 - 01/04/11 07:11 PM Re: Bug Reporting [Re: LadyCFII]
Ptuny Offline
Adviser

Registered: 09/05/06
Posts: 97
Loc: Alberta, Canada
Barbara, I sent a note to "Support" as I was not able to understand the technical stuff! DUH!
Hopefully I will hear back from them soon otherwise I guess I will have to wait.
~~Kathleen
who thanks you for your help.

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#226724 - 01/05/11 12:30 AM Re: Bug Reporting
Neighko Offline
Newbie

Registered: 01/04/11
Posts: 3
Loc: a magical land
okay so i am playing the mac version of VV5 and whenever i click purchase for level 2 of construction my game shuts down. I tried it twice and the second time it made everything on my desktop get squished together has anyone else had this problem?
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#226728 - 01/05/11 12:44 AM Re: Bug Reporting [Re: Neighko]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
That was reported a few posts above yours here and we also have a FAQ answer for it smile
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Customer Support Director
Last Day of Work
LDW Help Center
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#226739 - 01/05/11 02:25 AM Re: Bug Reporting [Re: Rockmower]
Mysticwill Offline
Newbie

Registered: 01/04/11
Posts: 1
I am getting an error message - application failed 0x0CA47251 tired to read 0xFFFFFFF8

I'm on windows PC (7 I think - hubby does all the technical stuff)

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#226744 - 01/05/11 02:37 AM Re: Bug Reporting [Re: Mysticwill]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
You might try changing the DEP settings for VV5. That has resolved crash problems in Windows 7.
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Barbara
Unicorn
Last Day of Work

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