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#209141 - 09/02/09 05:24 PM Lost my game
*Vanna Offline
Consigliere

Registered: 02/02/09
Posts: 245
Loc: TEXAS
A cpl of months ago i was having Lots of Computer issues. I finally have my computer back from being repaired, But during the process of repairing it everything on it was lost. So I need to know if there is any way that i can get my game back without having to purchase it again if I dont have my order number, i was not thinking and saved it on my computer but didnt write it down or print off the reciept for it. All help is much appreciated.. Thanks in advance
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Savannah
IN LOVE, with the VV4!!!!

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#209145 - 09/02/09 06:15 PM Re: Lost my game [Re: *Vanna]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
Vanna, it's fairly simple to get your game(s) back, but the exact method you use will depend upon where you purchased them. This answer in our Support FAQ explains how to obtain a replacement activation code. To download the game again (for Windows computers), you need only download the free trial from the site where you purchased it and enter the replacement activation code to unlock the full game.
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Barbara
Unicorn
Last Day of Work

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#209150 - 09/02/09 06:38 PM Re: Lost my game [Re: LadyCFII]
*Vanna Offline
Consigliere

Registered: 02/02/09
Posts: 245
Loc: TEXAS
I purchased the game from Ldw but i am not sure of the order date or order number. should i leave the fields blank?
_________________________
Savannah
IN LOVE, with the VV4!!!!

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#209151 - 09/02/09 06:41 PM Re: Lost my game [Re: *Vanna]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Vanna, I've PMed you about this smile
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Heather
Customer Support Director
Last Day of Work
LDW Help Center
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