i wanted to have more then 5 families, so i did a new user and i dont know how but i messed them up. i couldnt get a new family it just kept installing my main ones. so i just gave up and switched to my main account. now my families wont play. plz help me i think i killed them! thank goodness i did a backup but i cant save them without someones help.

Esther, what did you do to the save files? (Are they still under C://(UserName)/My Documents/LDW/Virtual Families?)

It sounds like your savegame files were moved.

no i just checked they r still there. although a couple things r around the time i was trying to get more people. ill show u what i mean. see? the rest of the times r normal except the first few!

Esther, before you do anything else, make sure to back up those savegame files, so that nothing will happen to your families while we sort this out. If you don't know how to do that, look here.

Once your games are safely backed up, then we can start working on fixing this. Could you tell me exactly what you did to try to create the extra user account and games? Is there a specific post that you used to help you?

ok i backed them up. yes i used this post. im not sure how to insert a link but i found the post and copied the address. http://www.ldwforums.com/ubbthreads/ubbt...r_na#Post195565

ok that copies the link cool

OK, this should be fairly easy to fix. First, we'll get the game going in your 'main' Windows account, then have a look at the second one.

First, click on the Windows icon at the bottom left of your screen to open the Start menu. Then click on Computer about halfway down the gray-colored column on the right side. Then double click on your C: drive icon and then double-click on Program Files. Scroll down the list to find Virtual Families and double click on that folder. Then double-click on the Virtual Families application icon (the one with the picture, but not the uninst icon, which has the same picture).

Let me know what happens when you do that.

i hit start control panel add/remove user accounts then i clicked add new user standard account then i logged off my main one went to the new one opened C drive right click VF and hit create shortcut. the shortcut didnt work so i even went to this website and clicked try me. that installed it but it was my main family. so after that i said 4get it and logged off and logged back into my main account. then i deleted my other user account cause the only reason i created it was to have more families. sorry for the lengthy post

same thing as i posted in the first post. it wont open now

Then the problem is most likely that Windows Data Execution Protection is now blocking VF from running. To read about what DEP does and how to change its settings, click Start on your Vista taskbar, then click Help and Support. In the "Search Help" field at the top of the help window, type "dep" and press the Enter key on your keyboard. You should see several entries related to DEP, which you can browse to become familiar with this Vista feature. To change DEP settings, click on "Change Data Execution Prevention settings." Depending upon how Vista is set up on your computer, you may see that DEP is turned on for all programs. If this is the case, you can choose to either set DEP only for essential Windows programs and services, or to disable DEP for the game only by follow the instructions for turning off DEP for an individual program.

Please try that, which should allow your VF game to start working again.

i had the dep thing done from the last time PT quit working. u told me to do that and i did but just to make sure i checked and it said it was still there, but i redid it just to make sure. i have to restart my computer, ill be right back and hopefully this works