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#144015 - 05/15/08 12:45 AM Re: A place to log bugs? [Re: lilstar]
Arthur Administrator Offline
Lead Designer

Registered: 10/04/04
Posts: 2729
Loc: San Francisco
Could you please verify on the main menu which exact build number this is? Is it 1.00.01?
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#144017 - 05/15/08 12:45 AM Re: A place to log bugs? [Re: Arthur]
Arthur Administrator Offline
Lead Designer

Registered: 10/04/04
Posts: 2729
Loc: San Francisco
I'll be happy to figure this out with you. We obviously don't want it crashing..ever.
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#144020 - 05/15/08 12:48 AM Re: A place to log bugs? [Re: Arthur]
lilstar Offline
Newbie

Registered: 05/14/08
Posts: 14
Loc: Florida
version 1.00.02

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#144021 - 05/15/08 12:53 AM Re: A place to log bugs? [Re: lilstar]
Arthur Administrator Offline
Lead Designer

Registered: 10/04/04
Posts: 2729
Loc: San Francisco
Ok. We are looking into this. In the mean time I would suggest you uninstall the game....manually delete these folders if they do not uninstall:
Program Files/Virtual Villagers - The Secret City
My Documents/LDW/Virtual Villagers - The Secret City

Delete the installer (VV3Setup) and redownload it.

Then reinstall and try again. Are you on XP or Vista, or Mac?
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#144022 - 05/15/08 12:54 AM Re: A place to log bugs? [Re: Arthur]
lilstar Offline
Newbie

Registered: 05/14/08
Posts: 14
Loc: Florida
xp

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#144030 - 05/15/08 12:58 AM Re: A place to log bugs? [Re: lilstar]
Arthur Administrator Offline
Lead Designer

Registered: 10/04/04
Posts: 2729
Loc: San Francisco
Try the reinstall, maybe throw in a reboot of your machine. Let me know of the problem persists.
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#144042 - 05/15/08 01:07 AM Re: A place to log bugs? [Re: Arthur]
lilstar Offline
Newbie

Registered: 05/14/08
Posts: 14
Loc: Florida
still does it sighs

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#144044 - 05/15/08 01:12 AM Re: A place to log bugs? [Re: lilstar]
Arthur Administrator Offline
Lead Designer

Registered: 10/04/04
Posts: 2729
Loc: San Francisco
Does it crash while you are typing in your name? Or right after you press ok? What is the LAST thing you see before the error?
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#144050 - 05/15/08 01:15 AM Re: A place to log bugs? [Re: Arthur]
lilstar Offline
Newbie

Registered: 05/14/08
Posts: 14
Loc: Florida
when i try to even put the first letter in

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#144051 - 05/15/08 01:16 AM Re: A place to log bugs? [Re: lilstar]
Arthur Administrator Offline
Lead Designer

Registered: 10/04/04
Posts: 2729
Loc: San Francisco
does it let you put the first letter in? or does it crash while it is drawing the popup window? Or does it draw the window, wait for you to start typing, then crash on the first letter?

These questions help me understand where the code is failing.
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