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#243466 - 11/14/20 10:38 AM BUGS? Adopted child cloned itself, brown lawn,
Juniper Offline
Newbie

Registered: 02/23/10
Posts: 20
I adopted a child and got the same child (same name, same looks and only 1 child visible on the family tree) twice. So now I have the adopted child and its clone running around the house.

Also, my lawn is unchanged (constantly brown) ever since I bought it, no matter how often I sprinkle the water over it.

Another thing missing is a collectibles screen for ornaments. I am getting ornaments, but there's no collectibles screen for them and if I pick the same one more than once I can't sell it, it always counts as a new one.

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#243467 - 11/14/20 11:07 AM Re: BUGS? Adopted child cloned itself, brown lawn, [Re: Juniper]
RainbowHead94 Offline
Trainee

Registered: 02/20/20
Posts: 30
Loc: United States
I'm sure is glitches. I have the same problems

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#243471 - 11/16/20 03:09 PM Re: BUGS? Adopted child cloned itself, brown lawn, [Re: Juniper]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17505
Loc: Colorado
Juniper, this sounds like something that should be reported to our customer support team.

To report the issues, open VF3 on your device, tap Menu, then Settings, then tap the green Contact Support button. That will open an email containing the information that the support team needs to locate your game data, so make sure you leave the pre-filled information intact. At the bottom of the email, below the pre-filled information, please describe the issues as completely as you can.

It's likely that these issues will need to be passed on to the engineering team for debugging and fixing.
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