When picking up the last daily reward, chapter 1 and your game freezes close out reopen do other things and wait til the next day for a daily reward then try it again. I did this and got a new daily reward. I hope this works for you. One thing I forgot to mention, if your game does freeze close out then reopen it, wait for the crate to come in do not open it, just leave it until your next daily reward comes in. That is what I did.