OK here's what happened.

I became diconnected and tried to log back in but I couldn't remember my password.
I then requested my password.
When I did, It told me it does not have that email in the system.

On that same page it says 'Contact Us'.

I clicked on that and sent the email.

Just to make sure I did it just now and that's the email address that comes up everytime.

So basicly, if someone requests their password and types in the wrong email addy, they will be brought to a screen telling them this. If they then try to request help from that same page, their request will go unanswered?