I LOVE BIG FISH GAMES! Whenever I have a problem with a game, I email them and I get a response within a few hours. Also, when a game wasn't working, they gave me me credit without my asking for it. I pay $6.99 plus tax and I get almost all of the really cool games. I try every game for an hour before hand so I never buy a game I don't like. I can't tell you how many times (before finding BIG FISH) I bought games at Best Buy for $20 each and I was bored senseless!
I love my Big Fish Game Club!