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#38974 - 11/03/06 07:46 PM i have a problem with the game
qweasdzxc Offline
Newbie

Registered: 11/03/06
Posts: 17
i cant see the flowers garden (YES, i did complete that task) they take flowers and everything...

so i looked at the log file and i found this:
-----------------------
Sat Nov 04 00:43:43 2006: Loading Graphic -> garden_restored.jpg
Sat Nov 04 00:43:43 2006: - Error: BITMAPNOTFOUND: The specified bitmap could not be found
-----------------------
so went to the images folder and changed the file garden_restored.png to garden_restored.jpg.
now i see the flowers but also white background on side(like in the image)

i changed it back.



WHAT TO DO????????????????

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#38975 - 11/03/06 11:38 PM Re: i have a problem with the game
Laura78 Offline
Adviser

Registered: 10/14/06
Posts: 88
Loc: Oklahoma
Sounds like you used the Paint program to edit it, which will leave a white background. If you can find a different program that will allow you to delete the white background, that will help. There was another thread on the forum that had helpful instructions on this issue, I'll see if I can find it for you.
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#38976 - 11/03/06 11:54 PM Re: i have a problem with the game
Laura78 Offline
Adviser

Registered: 10/14/06
Posts: 88
Loc: Oklahoma
Or I believe you can try reinstalling the game from where you purchased it from over the existing game to fix that problem. I'm having trouble finding the thread that had the help about editing the image file.
_________________________
"Hope is the feeling you have that the feeling you have isn't permanent."
-Jean Kerr

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#38977 - 11/03/06 11:56 PM Re: i have a problem with the game
Laura78 Offline
Adviser

Registered: 10/14/06
Posts: 88
Loc: Oklahoma
You might find some hints under this thread .
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"Hope is the feeling you have that the feeling you have isn't permanent."
-Jean Kerr

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#38978 - 11/04/06 05:18 AM Re: i have a problem with the game
Mynx Offline
Newbie

Registered: 11/03/06
Posts: 5
Loc: Belgium
There's a diffrence between a transparent and a white background, use a graphical program wich supports a transparant color, and save it with that program into jpg
I think Paint Shop Pro 8 or 9 has that...
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#38979 - 11/04/06 10:12 AM Re: i have a problem with the game
qweasdzxc Offline
Newbie

Registered: 11/03/06
Posts: 17
i didnt change the image.

im not going to draw a new background for it!

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#38980 - 11/04/06 11:22 AM Re: i have a problem with the game
Mynx Offline
Newbie

Registered: 11/03/06
Posts: 5
Loc: Belgium
Quote:

so went to the images folder and changed the file garden_restored.png to garden_restored.jpg.
now i see the flowers but also white background on side(like in the image)

i changed it back.




Changing format = changing
Maybe not visually , but you changed it

Simple solution: get a new picture of the flower garden
Or: re-install the game( you risk losing reg key )
Or: install the game a second time , but somewhere else , copy image and unisntall the secondary one
Or use the one i uploaded for you
( original png file , works normally for everyone. If not , ask someone to convert it to jpg with a program that supports transparancy... and paste it in the images folder )


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#38981 - 11/04/06 12:38 PM Re: i have a problem with the game
qweasdzxc Offline
Newbie

Registered: 11/03/06
Posts: 17
if i use a program to convert it should be fine?
what program to use?

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#38982 - 11/04/06 01:32 PM Re: i have a problem with the game
Village_Monk Offline
Legend

Registered: 05/01/06
Posts: 1365
Loc: In The Cave...Watching You
JPG does not support transparency

You have to leave the files named exactly what they are supposed to be in this case the garden is supposed to be a png called garden_restored.png


Edited by Village_Monk (11/04/06 01:32 PM)
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"There's no place like 127.0.0.1"

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#38983 - 11/04/06 01:35 PM Re: i have a problem with the game
qweasdzxc Offline
Newbie

Registered: 11/03/06
Posts: 17
HOW TO SOLVE THE PROBLEM!?!?!?!!?!?!?!??


Edited by qweasdzxc (11/04/06 01:37 PM)

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#38984 - 11/04/06 01:42 PM Re: i have a problem with the game
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17515
Loc: Colorado
Check your version of the game (look on the menu page). If it's not v1.01, you need to update your game. It's important to get the update from the same site where you purchased the game or your reg code will no longer work. The easiest way to update your game is to download the trial and install it right over your current game. If you want to back up your games first (to be safe), you can find their names and location in this post.
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Unicorn
Last Day of Work

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#38985 - 11/05/06 11:56 AM Re: i have a problem with the game
Mynx Offline
Newbie

Registered: 11/03/06
Posts: 5
Loc: Belgium
LadyCFII is right, i looked for an older trial verion, found one , installed ( somewere else of course than the original folder ), and copied my game files into it, and i had the same problem: the flower garden is not visible in v1.00
So like LadyCFII says: update your game
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me > you That's true! Believe me

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#38986 - 11/05/06 01:46 PM Re: i have a problem with the game
qweasdzxc Offline
Newbie

Registered: 11/03/06
Posts: 17
i got it from playfirst, where can i find the update?

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#38987 - 11/05/06 02:03 PM Re: i have a problem with the game
bajantara Offline
Senior Uber-Member

Registered: 12/27/05
Posts: 1762
Loc: Barbados
Download it from the SAME place... it doesn't actually say version 1.01 as part of the file name, but it should be the updated version.

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