I have been playing Virtual Town for a couple weeks now and I love it. I just got a new tablet and wish to play it on this tablet instead of my old one. Except every time I try to open the game it's all just bizarre colors and patterns. Everything else on my tablet works fine and the app works fine on my old tablet. I'm not sure if it is my tablet and what would cause it or maybe the game isn't completely compatible with all tablets. My old tablet is a Insignia and my new one is an Ellipsis if that helps. This is the only place I could think of to ask so sorry if it's not the right spot.

Edit: I figured out how to screenshot it!

Oh my! That doesn't look exactly right, does it?

I'd like you to completely close the game, and reopen it.

To completely close the game on your Android device, follow the steps below.

• Open the Settings app.
• Scroll until you see “Apps" or "Applications” and tap it.
• Tap on the Running tab.
• Scroll (if necessary) to find each app you want to close and tap it.
• Tap "Stop" or "Force stop".

If it continues to happen, I might need you to send in a support request, but let's try this first!

Yes I have closed it completely and re-opened it before. It remains like this. How would I go about sending a support request?

At the bottom of heathers response (signature) you'll see 'hyperlinks' just click on 'send support request' that should route you to your personal email (IF you already set up your email on your new tablet) they are very responsive tk request and inquiries 😄

Oohh yeah... Thanks!! I will send that immediately!

Thanks Zadrocker! We'll get to it as soon as humanly possible!

~Heather