Oh my! That doesn't look exactly right, does it? smile

I'd like you to completely close the game, and reopen it.

To completely close the game on your Android device, follow the steps below.
  • Open the Settings app.
  • Scroll until you see “Apps" or "Applications” and tap it.
  • Tap on the Running tab.
  • Scroll (if necessary) to find each app you want to close and tap it.
  • Tap "Stop" or "Force stop".
If it continues to happen, I might need you to send in a support request, but let's try this first!
_________________________
Heather
Customer Support Director
Last Day of Work
LDW Help Center
Submit a Support Request