Hi everyone,this used to happen to my game before the update. This happened when i play on "offline mode" for a long time. Then i received a "pop up " message saying i have to be connected to net atleast once.But after the recent updates this no longer happens to my game. As i was adbised as well before by Heather,try to not play the game in between 12 midnight to 5 a.m. If you need any further assistance and explanation,try contacting their tech support directly via "support" from the game,it should route you to your personal email,and they are very responsive to email. Hope this one could somehow help.