Thank you, Barbara, for listening to me. I bought it from Google Play Store and left a bad review there. I will remove or modify my review since you've had the decency to respond to me with something other than a pat answer.

Actually, I don't want a refund. I really love the game, but I want to be able to play it. I had actually gotten the first four magical fish and was quite a ways into the game. I will keep it on the cloud and, hopefully, you guys will get it fixed. I'll watch for an 'update' then try again.

I didn't really give you much info though, are you sure it was enough to try to duplicate the problem?

P.S. You stated that only a small percentage of people have reported having this problem -- have you read the reviews at Google Play? Seems like a lot to me.