That is very strange. We haven't seen anything like that before. The savegame files must be on your computer, or the game couldn't find them when launched after installation.
One clue might be to watch carefully during installation to see if you can catch a clue to the locations that are being used during the install process. You might also want to see if there is a Compatibility Files button in Documents or the LDW folder or the Virtual Families folder.
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Barbara
Unicorn
Last Day of Work