Txmom2, where did you buy the game?

You may want to backup your savegame files (if possible) just in case. Note that some websites do not allow access to these files due to the way the game is packaged.

NOTE: This procedure assumes that you are familiar with creating folders and copying files on your computer. If you are uncomfortable with such tasks, you should seek assistance from an experienced person in order to avoid the possibility of irreparable damage to your game or your computer files.

1) Pause each of the games in active player slots to prevent the passage of time in the game.
2) Quit the game
3) Open the folder that contains the savegame files. The savegame files for Virtual Families 2: Our Dream House for Windows can be found in \My Documents\LDW\Virtual Families 2: Our Dream House (if you purchased the game from us). If you didn't, look for the name of the website where you purchased the game instead of "LDW". The files are named Virtual Families 2: Our Dream House*.ldw, where * is a number corresponding to the player slot. There is also a backup savegame file for each game slot, which are named Virtual Families 2: Our Dream House21.ldw through Virtual Families 2: Our Dream House25.ldw.
4) Select all of the savegame files in that folder. Do not attempt to open the actual savegame files to prevent the possibility of corrupting them.
5) Copy the files to another folder of your choosing.

If you later want to restore those files to your game, navigate to the folder where you stored them, select them all and copy them back into \My Documents\LDW\Virtual Families 2: Our Dream House. Note that this will replace the files that are currently being used by the game with the ones you are restoring. If you don't want to overwrite the existing files that the game is using, you should move them elsewhere or back them up prior to restoring the files that you copied earlier.

You could try to delete and re-install the game after that, to see if that resolves the problem.