Hi Zia, I believe you're referring to the Small Central Room (shown below).

Are there any other details you can provide, such as how your little person got there? Did you drop him there, was he supposed to pick up a wrapper/sock, or was he already there and stuck when you opened the game)? Which pole was it (I've numbered the poles for easy identification)?

There are instructions in this post on how to take a screenshot and attach it to the forum.