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#232944 - 04/17/13 12:10 AM Activation Code for Trial
AmyJo Offline
Newbie

Registered: 10/16/07
Posts: 3
Loc: Indiana
I downloaded the Virtual Families 2 free trial but it keeps asking for an activation code, which I don't have. How do I get into the free trial?

Thank you!

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#232946 - 04/17/13 12:19 AM Re: Activation Code for Trial [Re: AmyJo]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
UPDATE: This issue was resolved on April 17, and the updated game should now be propagated to all of the servers. If you are having this issue, please read this post, which describes how to get the updated game.


An activation code isn't needed to play the trial version of Virtual Families 2: Our Dream House for Windows.

Even though this screenshot is for Virtual Families, you should see a screen similar to the one featured in the link below. You can press the play button to play the one-hour trial.

http://www.ldw.com/faq.php?game=10&platform=9&f=83&q=996#answer

Let me know if you continue to have difficulties! smile


Edited by LadyCFII (04/18/13 01:14 PM)
Edit Reason: Updated with solution link.
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#232949 - 04/17/13 12:23 AM Re: Activation Code for Trial [Re: Xay]
AmyJo Offline
Newbie

Registered: 10/16/07
Posts: 3
Loc: Indiana
I don't get that to come up. I get "the security key for this program currently stored on your system does not appear to be valid" and I can't get passed this.

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#232956 - 04/17/13 01:17 AM Re: Activation Code for Trial [Re: AmyJo]
Dragoness Offline
Expert

Registered: 09/07/07
Posts: 110
Loc: Silver Springs, NV
I had the same problem, there was no way to initialize the game at all. I knew I wanted it so I just bought it to avoid the issue.

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#232960 - 04/17/13 01:25 AM Re: Activation Code for Trial [Re: Dragoness]
Mayfly Offline
Adviser

Registered: 05/25/06
Posts: 50
Loc: Colorado
I am also Getting this message. After running the instal and before any kind of LDW screen. After running install it displays a window with my computer name and a place to enter key.


Attachments
VF2Enterkey.jpg




Edited by Mayfly (04/17/13 01:29 AM)

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#232961 - 04/17/13 01:28 AM Re: Activation Code for Trial [Re: AmyJo]
Princess_Atta Offline
Expert

Registered: 10/10/06
Posts: 158
Here is a screen of the problem just in case smile

Selecting no does not seem to help either.


Attachments
vf2.png




Edited by Princess_Atta (04/17/13 01:29 AM)

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#232963 - 04/17/13 01:39 AM Re: Activation Code for Trial [Re: Dragoness]
Mayfly Offline
Adviser

Registered: 05/25/06
Posts: 50
Loc: Colorado
MY computer is older I want to make sure it will run before I buy. I did not see any system requirements for purchase,

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#232964 - 04/17/13 01:55 AM Re: Activation Code for Trial [Re: Mayfly]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
We're investigating this issue. We think there might be an issue with the DRM file when the original VF game has been activated on the same system. If you have a different computer that has not had the original VF installed and activated, the VF2 trial will work fine.
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Customer Support Director
Last Day of Work
LDW Help Center
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#232965 - 04/17/13 02:07 AM Re: Activation Code for Trial [Re: Xay]
Princess_Atta Offline
Expert

Registered: 10/10/06
Posts: 158
Will bypassing the trial and purchasing the game solve the problem (for those of us willing/able) even if we have the original VF installed and activated? (Maybe somebody who has already purchased the game + has the original can help answer this?)

But thank you for the feedback on what's going on smile


Edited by Princess_Atta (04/17/13 02:08 AM)

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#232966 - 04/17/13 02:12 AM Re: Activation Code for Trial [Re: Xay]
Mayfly Offline
Adviser

Registered: 05/25/06
Posts: 50
Loc: Colorado
Thanks for response. I uninstalled, Useing LDW uninstall Program. Reinistalled. Selected Cancel on first message. Same error. This is what my Task Manager show befor I select cancel. ___ Guess file was too big. Task Manager shows two Virtual Families 2.exe running - -


Edited by Mayfly (04/17/13 02:17 AM)

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