Virtual Families 2: Our Dream House operates at a fixed resolution: 1024x768. Your computer's display must be physically capable of supporting that resolution, and the settings for the display must be set to at least that size, or the games will either not display properly or will not run. Many netbooks, for example, have screens that are physically too small to display our games.

To check the display resolution settings, perform the following steps:

- Right-click on an empty area of your Windows desktop and select Properties.
- Click on the Setting tab
- If the Screen resolution shown is less than the resolution required for the game, you should select a higher resolution.

If the available settings are too low to display the game on your computer, you will need to run the game on a different computer, if you have one.