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#232011 - 12/16/12 12:46 AM Aging Glitch and Question
WinterRose Offline
Newbie

Registered: 12/16/12
Posts: 5
Glitch: So my family of four adopted a kid, and within one day the child as aged from 7 to 9, however the rest of my family hasn't aged at all! Any idea why?

Question: I've heard its around 4 hours our time for them to age one year. But do they only age after 4 hours of in-game time that you're actively playing. Or just 4 hours even when the app is off?

Thanks! smile

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#232014 - 12/16/12 06:12 AM Re: Aging Glitch and Question [Re: WinterRose]
MissKathy Administrator Offline
Lead Tester

Registered: 06/07/09
Posts: 1255
Loc: California (USA)
Hi WinterRose. smile The answer to your 2nd question is that the little people age the same game off as they do game on, 1 year approximately every 4 hours (after the age of 2).

As to why your other 4 family members are not aging, I could really use more information. Were your family members aging normally when you first started the game? When did you notice they'd stopped aging? Could something have happened that changed the clock settings on your device?
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Kathy
Lead Tester
Last Day of Work

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#232035 - 12/17/12 02:44 PM Re: Aging Glitch and Question [Re: MissKathy]
WinterRose Offline
Newbie

Registered: 12/16/12
Posts: 5
Yes actually the date was changed around! I never knew that was the problem though (I thought they only aged after 4 hours of in game play) until they adopted.

Woo! I'm glad they age 4 hours all the time. So their aging kid just went off to college. When can I transfer the house over to him? Since the rest of the family is probably going to stay time frozen. frown

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#232041 - 12/17/12 07:11 PM Re: Aging Glitch and Question [Re: WinterRose]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Unfortunately, a new generation (transferring the house to a child) cannot happen until after 1 or both parents has passed. frown

You may want to let it play and see if it sorts itself out, (we have seen games that started aging people as normal once the clock has time to resolve itself) or you can delete the game and start over [but read the comment below before you do].
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Heather
Customer Support Director
Last Day of Work
LDW Help Center
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#232042 - 12/17/12 08:18 PM Re: Aging Glitch and Question [Re: Xay]
LadyCFII Administrator Offline
Unicorn

Registered: 10/07/04
Posts: 17509
Loc: Colorado
You should be aware, though, that if you delete the game and start over, you will lose In-App purchases that you might have made. If you have spent any money on coins, you should not delete the game, since you will lose those purchases.
_________________________
Barbara
Unicorn
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#232044 - 12/18/12 12:13 AM Re: Aging Glitch and Question [Re: LadyCFII]
WinterRose Offline
Newbie

Registered: 12/16/12
Posts: 5
Thanks everyone! I didn't purchase anything with real money thankfully. I evicted my currently family and started over. smile it was nice because I got to keep the upgrades I had did on the house.

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#232060 - 12/18/12 09:15 PM Re: Aging Glitch and Question [Re: WinterRose]
Sarahswati Offline
Newbie

Registered: 12/18/12
Posts: 5
Does deleting the game also remove game data? (your family, i.e.)

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#232062 - 12/18/12 10:25 PM Re: Aging Glitch and Question [Re: Sarahswati]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Yes, it does. It removes/deletes everything, as noted by LadyCFII above.
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Heather
Customer Support Director
Last Day of Work
LDW Help Center
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#232068 - 12/19/12 12:19 AM Re: Aging Glitch and Question [Re: Xay]
Sarahswati Offline
Newbie

Registered: 12/18/12
Posts: 5
She just said in-app purchases, but thank you. smile

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