I have three computers going with Virtual Families, so I am not new at this, but I have a big problem. One of my families (under 'Wants kids', he has 'No Way' and she has 'Not Really') have no children and they are in their mid-fifties! I am going to lose this family. No matter what I do (doctor, baby boost, clean house, fed, good energy, praising, rest, health, and having them try every 20 minutes) they will not have a baby. I read that I can save the family by pausing, backing up the files, pausing again, but I do not know how to back up the files. Please help. Also that same person said it was possible to have more than five families, and to quickly renew the store items How?