Originally Posted By: LadyCFII
We did discover a problem very early yesterday, and we promptly took action to correct it (although it might take some time for the warnings to go away for everyone, unfortunately).


That's very interesting considering I emailed forums@ldw.com on May 15 to tell them of the problem and again on May 26 (by which time Google had completely blocked the site and I couldn't find any way in). Today my favorite pages were still blocked but as I figured it must have been fixed by now I sought another way in and got here fine without my antivirus putting up notices.

I found it disconcerting that there were no notices put up (on the LDW main website, facebook, or twitter) about the forums being blocked. Now to see this thread, I'm frankly more upset as those of us who were blocked from the forums had no access to the info.
I fully realize people who work here are extremely busy (and I don't think I'm anyone so special as to deserve special treatment) but it feels really disrespectful that no one took 60 seconds to reply to my emails to tell me, "hey thanks for the head's up, we're workin' on it" or "hey, it's fixed now you don't have to worry about coming into the forums." It also feels like a huge slap in the face to find that my original warning (which I did as a courtesy) was apparently ignored but several days later the problems is finally "discovered."

I've always had a lot of respect for LDW and have been a customer (owning nearly all of the games) for a long time and I can't imagine this is truly an appropriate way to treat your customers. frown


Edited by OrionsRose (06/07/12 01:37 AM)