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#230441 - 12/04/11 04:10 PM Lost all my games in a flood
RoseArienh Offline
Trainee

Registered: 12/06/07
Posts: 27
On August 28, my village in upstate New York was hit by Hurricane Irene (who knew??) and the flood that the heavy rain brought on.

I lost most everything on my first floor, including my computer, which I was careless enough to not back up. I purchased Virtual Villagers 2, 3, 4 and 5 and Virtual Families directly from LDW, though I can only find purchase receipts for VV4, VV5 and VF in my old emails.

Is there help for me? Where should I start my quest for restoration? New computer is on the second floor, and if that floods, I promise I won't be asking again! smile

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#230443 - 12/04/11 07:39 PM Re: Lost all my games in a flood [Re: RoseArienh]
MissKathy Administrator Offline
Lead Tester

Registered: 06/07/09
Posts: 1263
Loc: California (USA)
This should help you: smile
Originally Posted By: Xay
This FAQ answer details exactly how to go about retrieving your activation code assuming you cannot do so via Plimus and that you purchased the game directly from LDW.

~Heather


_________________________
Kathy
Lead Tester
Last Day of Work

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#230444 - 12/04/11 08:28 PM Re: Lost all my games in a flood [Re: MissKathy]
RoseArienh Offline
Trainee

Registered: 12/06/07
Posts: 27
Thank you! That is very helpful. smile

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