I bought the Virtual Families game on my iPod touch. I made it all the way to my 3rd generation and when I exited out and about an 1 hour later I got back on and my whole family was deleted, it made me start over. I thought that maybe it was just a one time glitch so I started a new family, when I got off and got back on later, this happened again! I tried it one more time and it happened again. It keeps on deleting all of my progress after I start a family. I wanted to know if there was any way to fix this and see if anyone else was having this problem.

Thanks!

Your answer might be here.

I tried and it didn't work it is still restarting every family I try to start

This answer in our Support FAQ will solve the problem.