I think it must be the graphics card as well. See our computer got a bad virus. Hubby had to wipe it out. When he reinstalled everything we couldn't find the graphics installation disk. So we did a windows update and it did a generic graphics adapter (this is what I've pieced together today). My computer tells me this and asks me to use the original disk to install all the functions. I've looked for a patch but so far no luck. If anyone has any information to how to get such a patch PLEASE let me know.