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#217360 - 02/23/10 03:12 AM Re: Information about purchasing VV4 [Re: Arthur]
LadySouls Offline
Newbie

Registered: 02/04/10
Posts: 12
Loc: Michigan
Thank you so much for all the time and hard work...and, ya know, for listening to us whine all day wink and for giving us such a great game..well, games, but specifically this newest one
_________________________

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#217363 - 02/23/10 03:19 AM Re: Information about purchasing VV4 [Re: LadySouls]
evvywev Offline
Newbie

Registered: 08/09/06
Posts: 3
Loc: London UK
oh boy an hour goes so fast and I can't buy till Wednesday but it seems awesome!!!!!!!!!!!

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#217366 - 02/23/10 03:34 AM Re: Information about purchasing VV4 [Re: evvywev]
RoseRed Offline
Trainee

Registered: 12/17/09
Posts: 49
Alrighty then...so...in the meantime...should I uninstall the Mac version? Get my money refunded and wait until it is fixed? Or will there be a way to download the PC version with the $20 I already paid?

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#217369 - 02/23/10 03:45 AM Re: Information about purchasing VV4 [Re: Arthur]
cindylouwho Offline
Adviser

Registered: 09/23/07
Posts: 69
How do I find XAY to send her a PM? My game guide won't work and I have no idea how to contact someone. CAN SOMEONE HELP PLEASE?! TY in advance

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#217370 - 02/23/10 03:53 AM Re: Information about purchasing VV4 [Re: cindylouwho]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
If you purchased the game and are having trouble with the download link for the Extras package (the game guide, etc), or with the wrong version of the game (Need Windows, received Mac), please use our Support Form, and I will get back to you as soon as possible!


_________________________
Heather
Customer Support Director
Last Day of Work
LDW Help Center
Submit a Support Request

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#217371 - 02/23/10 03:56 AM Re: Information about purchasing VV4 [Re: Xay]
emri Offline
Master

Registered: 12/29/07
Posts: 411
Loc: Land of oz,Ks
Love it,but cant buy until pay day.Makes me so sad.

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#217380 - 02/23/10 04:24 AM Information about purchasing VV4
EricaY99 Offline
Newbie

Registered: 02/23/10
Posts: 2
Loc: Illinois
I ran the free hour and bought for Windows and received a receipt for Mac. I haven't received unlock codes either. Been nearly one hour. Any advice? Thank you

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#217382 - 02/23/10 04:28 AM Re: Information about purchasing VV4 [Re: EricaY99]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Erica, please PM me with your order information and I'll help you with that!
_________________________
Heather
Customer Support Director
Last Day of Work
LDW Help Center
Submit a Support Request

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#217386 - 02/23/10 04:31 AM Re: Information about purchasing VV4 [Re: Xay]
EricaY99 Offline
Newbie

Registered: 02/23/10
Posts: 2
Loc: Illinois
Just sent. Please let me know if you need any other information.

Thank you

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#217391 - 02/23/10 04:41 AM Re: Information about purchasing VV4 [Re: Arthur]
scrappydu2 Offline
Newbie

Registered: 11/07/06
Posts: 6
Hi,

Not sure about the message you posted about those of us who can't get the download ink to work...who do we need to contact?

Scrappydu2

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