This FAQ answer will help you.

That sounds like a problem with your video card or driver.

I hope it's not. I just bought this laptop last week. If fact, it's not even a week old. I had to replace my old one. My old laptop was Vista and all my games ran fine there.

I downloaded my Hotel Dash game and same thing. It's not just this game, it's probably going to be all games. I even downloaded some kind of .net thing from the Microsoft website. They have lots of ppl saying the same thing about games.

If I find a solution, I'll be sure to post it for future users who may run into this problem. So far, I'm just stuck. lol

I did try the FAQ answers above and no luck either. But thank you both for trying to help me.

On the off chance - are you perhaps running Firefox Web browser at the same time? If so, try closing it, then open the game. Let us know what happens.

I have windows 7 and Firefox browser and Mozilla e-mail client.
Most of the time I play a game with my browser and emailprogram open at the same time.
I don't have problems with the VV games, VF, PT or FT, so it must be a videocard or firewall issue I guess

Do you play the game using fullscreen, which is the issue here? Is Firefox minimised to the taskbar or simply running open in the background?

Firefox usually is open because I multitask a lot, same goes for email and other programs at the same time, as said also LDW games.

I do not play fullscreen, that looks terrible. because my screen is flat, all villagers, plants etc. look like they need a diet, but technically I can play also on fullscreen

It probably is due to the screenresolution, mine is at 1280 x 720. try different settings if this does not work

Thanks. This is an issue with playing fullscreen, though.

No, I don't have Firefox running when I am trying to play. I double checked to be sure. Still nothing. This is my first Toshiba, and Windows 7. I really am considering taking it back. I was just getting used to it, but I just can't spend $900 on it when I am not able to do what I love to do most. I haven't quite had it 2 weeks yet. I do wish I could figure it out though. I have about a week and a half to decide, miracles can happen. I sure hope one does.

That's a shame in a way. I heard of someone else with Windows 7 having problems with playing games fullscreen when Firefox was running so I wondered if your situation might be similar. Apparently not ...