I hope it's not. I just bought this laptop last week. If fact, it's not even a week old. I had to replace my old one. My old laptop was Vista and all my games ran fine there.

I downloaded my Hotel Dash game and same thing. It's not just this game, it's probably going to be all games. I even downloaded some kind of .net thing from the Microsoft website. They have lots of ppl saying the same thing about games.

If I find a solution, I'll be sure to post it for future users who may run into this problem. So far, I'm just stuck. lol

I did try the FAQ answers above and no luck either. But thank you both for trying to help me.