I can't remember seeing that sort of problem reported in the forum before, and it doesn't appear in the readme file giving the list of fixes up to version 1.00.05. Are you receiving 'ordinary' emails OK?

However, if you are playing an old version of the game you should update to the newest version if possible. Although the latest version was sent by LDW to all the games sites apparently some still haven't released it. You should only update your game from the site where you bought it.

I'd suggest you take a backup of the savegame files so that if the worst happens and you don't ever get any proposals (and you don't get the chance to adopt as mentioned by Safire), you will be able to try again. It is possible that reinstalling the game might help, as well.