I can't believe that I haven't got the trophies lotta latte and that funky small until now. I am in the 11th or 12th generation! Is there any possibility to got these trophies? Perhaps there is something wrong in my game because I have the first version and there is no possibility to update the version.

You can read some more information on the lotta latte trophy here. You can also find more info about "That funky smell" here

I'll hide my little summary of the information in a spoiler tag

Good luck!

Possibly. I know that one of the early updates 'unlocked' a lot of actions that weren't working properly before.

Why can't you update to the latest version? I know that Barbara has said that all the portals were sent version 1.00.05 so they should have no excuse for not making it available.

In case it is because of the first version (although I have heard of people getting this trophy in that version) this is the list of updates that have come to the game since version 1.00.02:

Fixes in 1.00.02
- Unleashed several dozen missing behaviors. Get ready to see your family doing some new stuff.
- Tutorial no longer blocks checking of email for office career peeps
- Fixed some breeding bugs

Highlights from 1.00.02 to 1.00.05:
- Life event notifications were sometimes mixing up people's names when it coincided with someone going off to college. Fixed.
- People will sleep to a higher level of energy replenishment
- Adjustments made to offline food consumption, in-game hunger and eating. People will overeat less in game-off, and will never starve if there is food available. Expect to see slightly hungrier people when you turn on the game, and much more food in the fridge.
- Adjustments made to allow greater player influence on longevity
- Failsafe put in for refusal to breed
- Adjustments made to a couple of the more difficult trophies
- Working is a bit less tiring, other changes to energy usage and recovery
- Fix to prevent glove loss/corruption
- Emails-to-player now correctly reflect customized names
- New pet behaviors
- Pets no longer show up in store rotation once purchased
- Store rotation now every 4 hours instead of 8
- Story book shop item works now
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It would be a good idea to contact the game vendor where you purchased the game to receive the update.

You will find the update information from LDW here where Arthur explains how to update your game if you purchased it from LDW. This is also a crucial quote from that post in case you did not purchase it from LDW:

Yep, that's what I was thinking about.

I think, that explains, why they didn't answer my last mail. They just have no excuse.

When I contacted them for the update two weeks ago, they answered, that they would update their software periodically and "Unfortunately, a patch for the downloadable version of your product is not available at this time." So I asked them for a definition for "periodically", but got no answer.

Hi NanaBlue, welcome to the forums! Sorry they're giving you so much trouble.. incidentally, where did you buy the game from?

Master, NanaBlue,

Name names! Which site was it? At least folks will know to avoid them in future.

Lots of the popular game vendors contact pages can be found here so if anyone else is having an issue with this but doesn't know where to go, there it is for you.

I bought the game at the side from Yahoo.de, seller was Trymedia, selling the version of Real Arcade.

I communicated with the customer support of Trymedia, first in German, but they just send me a copy of their FAQ-Answers (which I read before), so I thought they don't understand me and changed to english. Got the same answer, just in english.