I registered here to say I hope there is a patch for this problem soon. My family's remote is stuck out of bounds in exactly the same spot as the one in the screenshot someone posted earlier with the red arrow. I've tried and tried but my peeps just can't pick it up. I'm on my sixth generation and have over $526,000 so I'd sure hate to start over.

Could someone from the game please let us know if a patch is in the works? Thank you.