I downloaded the trail VF off of the last day of work official site to see if it would work and guess what no problems at all! So it has to do with me downloading it off of shockwave although I don't know why cause it was working fine off of there so I down loaded Virtual villagers off of shockwave just to see if it would work and it works great so there is some kind of problem with my VF with shockwave and that stinks because I have unlimited with them. there has to be some way of fixing it? Is there some way of completely starting over cause when I reinstalled it my families were still there and even when I used the free trail off of here they were still there maybe I need to wipe it clear off my computer some how and start over?