I have five families, and the same thing has happened in all five. I tried an experiment with one family. I just kept ignoring their requests for different groceries, and let the supply get down to under 100 before I bought any more. When I did replenish their supply, I went back to my usual routine of one each of veggies, meat, dairy, and grains. This seems to have fixed whatever the problem was, at least for the time being. Since I praise my peeps for emailing me, they generally send me at least one message every time I check in, and the last few messages from the "experimental" family haven't said a thing about any dissatisfaction with the grocery situation. *grin*
However...the other four families are still complaining.
It probably sounds wasteful, but at this point, I'm actually
hoping for one of the randoms that empties the fridge in these families, just so we can start fresh with the groceries and they'll stop complaining already.
I praise mine for sending emails too and get at least one email every time I have my families open, but I rarely get this message and since you posted this I've been trying all sorts of things with various families trying to figure out why. The short answer is, I have no idea. XP
I tried switching back to regular groceries, no luck. I tried switching to one bag per family per day, no luck. I even switched one family back to one bag of plain old grains per day and still had no luck. The only thing that seemed to work was when I totally stopped giving them groceries. I got the message at the beginning of one email one day. I gave them one bag of regular grains and didn't get another message about groceries.
I used to get it quite often in first gen on all families and always attributed it to the fact that I would buy them mostly grains until they had enough money for the first workroom upgrade. It always seemed to stop once I began my habit of buying them all four food groups once per day. I do that for each family, every day, usually in organics, no matter how much food they have.
When I get the tiny white ants, $5 trainer or the power outage events, I always take them as a chance to clean out the food and get rid of extra cash (if the family has over 100K in the bank.) So I can't say if that has any relation to the grocery email or not.
So, it seems as long as I keep giving them food before I close them, they stay happy with the grocery situation and don't really care what kind they get. Yet, I still remember when they were new and getting only grains they complained.
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