Jenny, since you created the Windows user account after Virtual Families was installed, you may need to create the shortcut for it in the new user account. The easiest way is to navigate to \Program Files\Virtual Families and right-click on the game's program icon (make sure you don't accidentally click the uninstall icon), then select Create Shortcut. Drag that shortcut to a convenient place, such as your desktop. You can also refer to Windows help to learn how to set up programs in newly-created accounts.
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Barbara
Unicorn
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