Yeah, I got that too. I'd started a one-hour trial. Two days after it ended I started another trial. Amazingly it carried my game over so after a few minutes, my adoptee sent me a similar message. Sadly, one of her daughters had died due to starvation, so I assumed that was the reason for her depression.

(Just bought the game last night and they carried the family over again! But I had enough common sense to pause it this time, so everyone's okay. ^_^)