I had the same problem and even with the transparent inventory bar (thanks Tuna Puzzler) it took many attempts with my tiniest tiny person before I could get the remote.
I was trying to get the remote before seeing the post about the transparent bar and my little Eva found a wrapper I didn't know was there!

I'm thinking of keeping the transparent bar on permanently. I think it's a shame there's all those lovely graphics on the edge of the screen and we can hardly see them.

This is my first post on this (or any) forum so I hope I've done it right!!

Helen