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#191637 - 05/04/09 06:11 PM Virtual Family Guide?
lou615 Offline
Trainee

Registered: 07/12/06
Posts: 49
Hi my name I Louann and I bought the bundle package of virtual family, but the web site where i can down load the guide is no long availabe and i was wonder where i can download the gudie??? i posted the same question yesterday but i cant find it one here. im hoping i dont lose this. frown


Thanks
Louann

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#191650 - 05/04/09 06:48 PM Re: Virtual Family [Re: lou615]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Please see this answer in our Support FAQ. smile
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#191668 - 05/04/09 07:34 PM Re: Virtual Family [Re: Xay]
lou615 Offline
Trainee

Registered: 07/12/06
Posts: 49
Thank you very much laugh


Louann

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#191686 - 05/04/09 08:13 PM Re: Virtual Family [Re: lou615]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
You are very welcome smile
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#191975 - 05/05/09 08:20 PM Re: Virtual Family [Re: Xay]
lou615 Offline
Trainee

Registered: 07/12/06
Posts: 49
Hi Heather tis is Louann again I tried the link you sent and I still cant lownload the guide is there any thig else I can try?????

Thanks
Louann

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#191984 - 05/05/09 09:08 PM Re: Virtual Family [Re: lou615]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
I need a little more information Louann. Were you able to download the zip file at all, or did the trouble start when you tried to unzip it?
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#192019 - 05/05/09 11:39 PM Re: Virtual Family [Re: Xay]
lou615 Offline
Trainee

Registered: 07/12/06
Posts: 49
Hi Heather Im sorry I did not give you more info when i click on the link it took me to adobe reader and when I click on the button to download it I get an error message. Is there any way te guide can be sent in a email???

Thanks
Louan

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#192022 - 05/05/09 11:50 PM Re: Virtual Family [Re: lou615]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Which link are you clicking on, the zip file or the link to get Adobe Reader? The two are very different, and that's where the problem could be.
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#192049 - 05/06/09 02:41 AM Re: Virtual Family [Re: Xay]
lou615 Offline
Trainee

Registered: 07/12/06
Posts: 49
Hi Heather I must be clicking on the one for adobe reader. I need to figure out which link is for the zip files.

Thanks
Heather

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#192062 - 05/06/09 03:30 AM Re: Virtual Family [Re: lou615]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Look for the link that ends in .zip

smile
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#192189 - 05/06/09 07:07 PM Re: Virtual Family [Re: Xay]
lou615 Offline
Trainee

Registered: 07/12/06
Posts: 49
i was just thinking my user name is lou615. im tryin to update my email but it will not let me.



Edited by LadyCFII (05/06/09 07:12 PM)
Edit Reason: Removed personal information :)

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#192191 - 05/06/09 07:14 PM Re: Virtual Family [Re: lou615]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
Lou615, I've replied in your PMs, about that situation smile
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#192230 - 05/06/09 09:49 PM Re: Virtual Family [Re: Xay]
lou615 Offline
Trainee

Registered: 07/12/06
Posts: 49
Hi Heather this is Louann I wanted to let you know I got the link for the guide. I found it in my spam. Thank you very much for your time helping me. Thumbs up to you smile

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#192233 - 05/06/09 10:06 PM Re: Virtual Family [Re: lou615]
Xay Administrator Offline
Customer Support Director

Registered: 02/18/07
Posts: 2222
Loc: Colorado, US
I'm glad you got it, Louann smile
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Heather
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#194169 - 05/16/09 02:06 AM Re: Virtual Family [Re: lou615]
MRF Offline
Newbie

Registered: 05/11/09
Posts: 17
hello,
see if this helps, i think you need (adobe reader 9) i had
the same problems trying to read and download stuff to read and
could not read but once i got adobe reader 9 which is a free
dl this should help you.
MRF

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#194946 - 05/19/09 04:33 PM Re: Virtual Family [Re: MRF]
shellyfallon4764 Offline
Newbie

Registered: 05/19/09
Posts: 4
I purchased mine through pogo. where do i got to purchase the guide for the game

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#194948 - 05/19/09 04:42 PM Re: Virtual Family [Re: shellyfallon4764]
arnie Offline
Master of Meditation

Registered: 09/13/06
Posts: 4896
Loc: London, UK
Go to http://www.virtualfamilies.com/store/index.html then click on the "BUY NOW" button next to the guide.
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